FAQ

YOUR QUESTIONS ANSWERED

What Is Kente?

Kente cloth is a traditional, handwoven textile from Ghana, West Africa, known for its bold colors, geometric patterns, and deep cultural meaning.

Do you use real Kente fabric from Ghana?

Our designs are inspired by traditional African textiles, including Kente cloth. To ensure comfort, durability, and breathability for your dog, we use modern performance fabrics rather than traditional woven Kente.

What are the dimensions of your products?

Check out our Sizing Guide to find the right fit for your guy/gal!

How do I wash my Collar/Leash/Harness?

For most of our products we recommend you hand wash in cold water with mild laundry detergent.
Then hang to dry. Check the specific care instructions listed on the product page for any item you have or may want to purchase! Also see our video below.

How to clean Kente Canines Accessories - Care Instructions Video

Do you have an ambassador program?

Of course we do! Find out more and join: our ambassador program.

Do you offer wholesale?

Yes. You can get in touch and find out more at our wholesale page.

When will my order ship?

Expect all orders to ship within 3-5 business days! We will begin preparing your order right away and notify you by email when your items are ready to ship for easy tracking!

Where do you ship and how much is shipping?

At this time we only ship in the US. We pack and ship your items by the next business day. Shipping cost is calculated at checkout depending on location and items ordered.

Can I make adjustments to my order?

Things happen or you change your mind!

Contact us at hello@kentecanines.com with your order number and adjustment needed and we will work with you!

Can I return my order?

Things happen and we understand. Check out our returns and refunds page for information.

Where are you based?

We are based in the USA. We currently only ship to US based customers but hope to ship to international locations soon.